Customers of Vodafone Idea network face connectivity issues in parts of Maharashtra

Vodafone Idea users in parts of Maharashtra on Thursday morning faced network issues. Vodafone customers, primarily Pune, took to Twitter on Thursday morning to  complain about the connectivity issues.

“No network signal on Vi since last night. Just spoke to the customer care and the person informed there is outage in Maharashtra due to yesterday’s rain and it may take 6 more hours to fix it,” tweeted a Vi user.

“@Pune.anyone else facing network issues with #VodafoneIdea #pune There’s absolutely no network,” tweeted another user.

“@VodaIdea_NEWS there is no mobile network since yesterday night.. Not able to contact customer care too... Can you update what is the issue... #VodafoneIdea,” wrote a user.

Users in Nashik and Nagpur also posted similar messages on the microblogging platform.

According to an official statement from Vodafone, the issue has been caused by flooding in key areas due to excessive rains.  “Heavy rain in Pune has resulted in flooding of some areas including one of our key sites in the city. This has caused partial disruption in services for some customers. 

#punepic.twitter.com/fVCfqh3mDr

— Vi Customer Care (@ViCustomerCare) October 15, 2020

Our technical team is working dedicatedly to fully restore services soon. We regret the inconvenience caused to our customers,” VIL told BusinessLine.