COVID-19: Jio offers vaccine related availability info to users via WhatsApp

Reliance Industries' Jio platform has started providing information regarding coronavirus vaccine availability through WhatsApp chatbot, along with other customer services.

"Jio users can now use WhatsApp to recharge, make payments, get answers to queries and raise complaints, among others, on the Jio chatbot. It is also providing COVID-19 vaccine availability information," the report added.

The new service enables people to look for coronavirus vaccine availability, without the hassle of the one-time password to refresh the session.

The service available on 7000770007 responds by just typing "Hi".

The chatbot works for users on other mobile networks as well for vaccine-related information and recharging a Jio account.

Unlike other official online portals, a user can refresh the Covid-19 vaccine centre and availability search by posting the 'pin code' in the chat and then typing the pin code of the area.

The users of the telecom operator can opt for mobile number portability service, support for Jio SIM, JioFiber, JioMart and international roaming on the chatbot.

The chatbot seeks verification of the user before providing account-related information if accessed from a non-Jio network or an unregistered number.

Joining India's fight against the pandemic, Reliance earlier, provided healthcare, medical-grade liquid oxygen, meals, and masks over the last one year.

The firm distributed more than 5.5 crore meals to over 27 lakh beneficiaries, supported 2,300+ beds for COVID care and treatment across locations including setting up of India's first COVID hospital in Mumbai, distributed 81 lakh reusable masks to 50 lakh frontline warriors and essential service providers across 21 states and 2 Union Territories and provided 5.5 lakh litres of free fuel to 14,000+ notified ambulances and vehicles engaged in COVID-19 services across 249 districts in 18 states.