JioMart goes live on WhatsApp amid COVID-19 lockdown after Reliance-Facebook deal

Reliance Industries has made its JioMart e-commerce platform go live on WhatsApp a few weeks after social media giant Facebook and Reliance Jio signed a $5.7 billion deal. As per reports, JioMart is currently available only in the suburban Mumbai areas i.e. Thane, Navi Mumbai and Kalyan. However, it is expected to be rolled out in the rest of the country soon.

In order to place an order on JioMart, customers need to add JioMart’s WhatsApp number 88500 08000 on their phones, and then JioMart will send a link to the users to place the order. Once the order is placed, it will be relayed to the local Kirana store, along with the details of the customer.The customer, on the other hand, is notified with the name of the Kirana store to which the order has been dispatched, receiving the notification with the order and the Kirana/JioMart store details on his number. Currently, the only payment option available is cash and the customer has to pickup his order from the store.