What rights do passengers have if a flight is delayed or canceled? Find out...

Flights are frequently delayed or cancelled during the winter season due to severe weather. Passengers may face major difficulties in such a situation.

It might be aggravating to be stuck in an airport for hours or to miss important work due to a flight cancellation. What are the rights of a passenger if his or her flight is cancelled or delayed?

What may a passenger ask of an airline? Learn about this so that when the time comes, travellers can make use of their rights. The Ministry of Civil Aviation issued a charter in this regard in 2019, and we'll see what it says.

उशीर झाल्यास कोणते अधिकार...

If a flight is delayed for more than 6 hours, passengers must notify the airline of the rescheduled time 24 hours in advance, according to the DGCA. If passengers are not able to wait until that time, they should be moved to another flight or given a full refund.

In case of a delay of more than 24 hours, the airline will arrange free hotel accommodations for passengers. If a flight takes off between 8 a.m. and 3 a.m. but is delayed by 6 hours, passengers will be provided free hotel accommodation.

In the case of a delay that exceeds the specified time, the company will provide passengers with food and refreshments. The fixed time will be determined by the flight block time. Block time is the time between the aircraft's flight and landing at the destination. If the block time is 2:30, for example, lunch and snacks will be served after 2 hours if the flight is delayed.

विमान उड्डाण रद्द झाल्यानंतर...

Generally, flight companies inform passengers of flight cancellations two weeks before the actual flight time. In such cases, either the airline will arrange another flight for you or offer you a refund. If the airline company does not inform the passenger of the cancellation even 24 hours in advance or if the connecting flight listed on the same ticket is missed due to the cancellation, the passenger is compensated.

Compensation can range between $5,000 and $10,000. If you paid in cash, the airline has to refund the money immediately. If you use a credit or debit card, the money will be credited to your bank account within one week. The refund includes passenger service charges, airport development charges, and service tax.