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Forrester Consulting
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Forrester consulting, Latest News
Forrester is an American market research company that provides advice on existing and potential impact of technology, to its clients and the public. Their 2016 adjusted EBITDA was $29.3 million and their 2015 adjusted EBITDA was $26.5 million.
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Business :
Conversation Intelligence Drives Better CX at Scale, Study Finds
BusinessWire India Palo Alto (California) [US], June 21: Uniphore, one of the largest global AI-native conversational AI providers for ... ...
Business :
Independent Study: IT security leaders lean on external support for most aspects of threat intelligence
According to a commissioned survey conducted by Forrester Consulting on behalf of Kaspersky, IT security leaders seeking to boost internal threat intelligence (TI) programs would prefer to delegate five out of eight major TI aspects to external vendo ...
Technology :
Only 11% brands can effectively use customer data: Study
19 Most brands are struggling to create a unified view of customers and a dismal 11 per cent of them can effectively use a wide variety of data types in a unified customer profile to personalise experiences, provide a consistent experience across ch ...